At www.soledeckh.shop, we prioritize seamless delivery to ensure your carefully curated footwear arrives in perfect condition. Our team processes orders with meticulous attention, from warehouse selection to final packaging. Whether you're updating your everyday essentials or adding statement pieces to your collection, our logistics network is optimized for speed and reliability. All items undergo quality checks before dispatch, and we partner with trusted carriers to maintain consistency across all product categories.

Processing typically requires 1-3 business days after order confirmation, though seasonal demand may occasionally extend this period. Transit durations vary by destination: domestic shipments usually reach customers within 5-7 business days, while international deliveries may take 10-20 business days. These estimates exclude potential customs clearance delays. Rest assured, we continuously monitor carrier performance to provide realistic expectations.

We offer transparent pricing with two straightforward options:

Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically granted for orders exceeding $60 (maximum order value: $9999)

All charges are calculated during checkout based on your cart total before taxes.

Currently serving 30+ countries across North America, Europe, and select Asian markets. We cannot ship to embargoed nations or regions with trade restrictions. During checkout, our system automatically validates delivery eligibility based on your shipping address. For specific country inquiries, please contact our support team prior to ordering.

Within 24 hours of shipment, you'll receive a confirmation email containing:
- Your unique tracking number
- Carrier information with direct tracking links
- Estimated delivery window

Track progress directly through the carrier's portal or via your account dashboard. Notifications are sent at key milestones including dispatch, customs clearance (if applicable), and out-for-delivery status.

While 98% of deliveries arrive on time, unforeseen circumstances may occur. If your package exceeds the estimated delivery window by 5+ business days, please:

1. Verify the tracking status
2. Check with neighbors or building management
3. Contact [email protected] with your order number

Our support team will initiate carrier investigations within 48 hours and keep you informed throughout the resolution process.

International customers are responsible for any applicable customs fees, which vary by country and order value. These charges are separate from your purchase and typically collected upon delivery. We recommend:

- Consulting your local customs office for duty calculators
- Considering potential fees when ordering higher-value items
- Being present during delivery to handle any immediate payments

Note: We cannot legally undervalue shipments or alter customs declarations.